Sonu Sood has stepped in with a calm message as IndiGo’s massive flight disruptions leave passengers frustrated nationwide.
By Aniket Chakraborty
Dec 10, 2025
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INDIA NEWS
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In a video on X, the actor urges people to stay humble and patient with IndiGo staff amid widespread cancellations.
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Image credit | @SonuSood | X
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“My own family waited over five hours,” Sonu shared, highlighting how delays have affected thousands.
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He said many missed weddings, meetings and travel plans—but anger shouldn’t be directed at ground staff.
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“These staff members are helpless… they only pass on what their seniors communicate,” Sonu explained.
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Viral videos showed passengers shouting at IndiGo employees, prompting Sonu to call for empathy.
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He reminded travellers that service staff always help passengers with a smile—even in difficult times.
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“This is a systemic issue, not their fault,” he said, asking citizens to avoid aggression at airports.
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“Control your anger… meet them with the same smile they greet you with,” Sonu added.
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As IndiGo struggles with record cancellations, Sonu’s message becomes a reminder: compassion matters, even in chaos.