A new Claude AI report busts the myth of chatbots being used widely for companionship.

By Aniket Chakraborty June 28, 2025 Arrow TECH

Only 2.9% of all Claude conversations involve personal advice or emotional support.

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Even fewer—less than 0.5%—seek roleplay or companionship from the chatbot.

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Most users turn to Claude for productivity: content creation, research, and coaching.

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The findings come from 4.5 million conversations on Claude Free and Pro tiers.

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Personal and mental wellness topics appear more often than romantic companionship.

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Some help-seeking chats gradually shift to companionship in long conversations.

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Claude rarely refuses user requests unless safety boundaries are triggered.

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Anthropic says mood tends to improve during extended coaching-style chats.

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Despite media buzz, real-world chatbot use is still mostly grounded in utility.

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