FASTag transactions will be declined if your tag is blacklisted for over 60 minutes before reaching toll plaza and remains so for 10 minutes after scanning.
By Aniket Chakraborty
Feb 21, 2025
Users have a 70-minute grace period to fix their FASTag status before crossing toll booths to avoid penalties.
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Last-minute recharges won't prevent payment issues; maintaining sufficient balance well in advance is crucial.
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Double toll charges apply for blacklisted tags, but users can request refunds if recharging within 10 minutes of scanning.
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Extra charges may apply if toll transactions are processed more than 15 minutes after passing through the reader.
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Banks can only raise chargebacks for incorrect deductions after a 15-day cooling period.
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FASTags can be blacklisted for insufficient balance, failed payments, KYC issues, or vehicle registration discrepancies.
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Transactions will be declined if a FASTag remains inactive for over 60 minutes before crossing and 10 minutes after.
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Regular monitoring of FASTag status and balance is essential to avoid payment failures at toll plazas.
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The new rules, effective February 17, 2025, aim to streamline toll transactions and reduce fraudulent activities.