Air India in the News Again
Due to inconvenience, air travelers can experience rescheduling, denied boarding, cancellations, or flight delays. As per EC Regulation 261/2004, in the case of Air India airline cancellations and delays, the circumstances have caused it, which the airline can control, and there is a possibility of getting reimbursement of almost € 600.
Flight delay compensation
Airlines do their best normally to adhere to the schedules, despite there being some instances, where things go against the plans. While taking an unpredictable turn, there is the responsibility to take each administrative heavy lifting off the passenger’s hand to pursue the delayed flight’s refund on their behalf.
In the case of cancellation or delay of the flight, there is no need to fill out the complex form. It is necessary to send the flight details and then it is possible to know whether a family is eligible for the compensation or not. There is a huge benefit due to some trusted experts who know the law properly. Hence, for any help, they can guide to go to the court to complain in case of any inconvenience.
Flight cancellation delay
The flight cancellation issue is real, which is the same for different airlines. It can happen due to several reasons, where the airline can consider the passengers’ rebooking in another flight without any extra charge. Gradually, Air India became known for rebooking and trying passengers on other flights. If the alternate flights are not open for the service or someone decides not to travel that route, he/she has the right to put in the money refund request, which is possible. In case of cancellation of the flight of Air India, the refund request is not accepted. In this case, it is better to rebook the ticket to avoid the loss.
Calculating compensation
If the flight covers almost 1500 KM, it is possible to get nearly €250 due to more than 3 hours of delay to land. This compensation is applicable for the delay duration range of 3-4 hours. In the case of 1500-3500 KM also, if it is more than 3 hours, €400 amount is applicable. Even if it is more than 3500 KM also, and the delay time is the same, then the compensation amount is €600. But, if there is a delay of more than 5 hours, the passengers can have different types of benefits, such as care about the luggage, the arrangement of transportation and accommodation, communication services, and a refund of the full fare of the ticket.
Denied board reimbursement
#FlyAI : In pursuance of Order No. AV.11011/1/2020-US (AG)Office-MOCA dated 23.03.2020, issued by Ministry of Civil Aviation @MoCA_GoI , our domestic flight Operations will cease w.e.f. 2359hrs of 24th March 2020 till 2359hrs of 31st March 2020.Please standby for further updates. pic.twitter.com/3DxGFnC4GF
— Air India (@airindia) March 23, 2020In the case of denied boarding, it is not possible to get more than €600 as reimbursement, despite it not everything. In the case of denying the boarding contrary, the passenger can get a refund of the flight fare within one week. Otherwise, the airline can arrange alternate transport also, so that he/she can travel. The Directorate General of Civil Aviation has provided a showcase notice to Air India for the repeated delay of flights. There is one more option the airline can help to rebook the ticket for another day. Hence, it is the responsibility of the airline to arrange everything, like the accommodation, transport, and meals for the passengers, so that they can get the important benefits.
With the recent merger of Air India with Vistara and an effective metro facility for its foreign travelers, the airline needs to tackle the delays and cancellations so that it can pioneer the airline space in India.
