How Did KFC Break The Fast Food Market, And What Can You Learn From Them?

By Editor Team
Image Credit | @kfc | X

Some key facts about Kentucky Fried Chicken (KFC)  

KFC Corporation, also known as  “Kentucky Fried Chicken” is a well-established American fast food restaurant chain, and they are also famous for fried chicken.  This fast food company popularized chicken in this sector diversifying their market by challenging the established supremacy of the hamburger.  KFC was initiated by Sanders in Corbin, Kentucky, in 1952 and the marketing and advertisement strategy that this company work helped this company to become dominant in America and the rest of the globe as well. During the initial phase, the founder of KFC branded himself as Colonel Harland Sanders and hence, this fast food chain broke this sector.

The founder became a renowned figure in American culture and history, and his image is still used in KFC advertisements as of now.  The remarkable success that has been acquired by the fast food company KFC over the last couple of years has been acquired and upheld by them through customizing their signature menu items, developing an effective Franchise Model, diversifying their menu, along implementing a comprehensive branding and advertisement approach. There are ample things that could be learned from established fast food brands like KFC that are dominating in different nations in the global domain.  

Why KFC Menu items are unique?

It is worth pointing out that KFC utilizes demographic segmentation to serve different markets in the global domain as per the customer needs and requirements. It has been observed that the fast food consumption pattern varies from one culture to another culture, and hence, in order to meet customer demand and requirements, KFC has inclined towards customizing their menu items with respect to the culture of a nation.  The main offering of this brand is fried chicken, which comes from an organic recipe, spicy and extra crispy. As they have a culture in mind, they include wraps, sandwiches, beverages and desserts that make them unique in terms of offering fast food to the customers.

  This fast food company also extend its menu to accommodate local tests of different markets, providing items like chicken curry, rice bowls and grilled chicken.  This helps KFC to improve the acceptance of food and beverages among their target group of customers. The product strategy is found to be the main reason behind the remarkable success of KFC  in the global market. Since they are highly popularized for their world-class chicken burger and fries, they do not only stop there.

The international marketing strategy of KFC  frequently introduces new items to the menu that allow this fast food company to strengthen its product strategy and marketing approach at the same time.  KFC also listen to the needs of vegetarians, which is why they also offer rice bowls, veg strips, veg longer and French fries.    

Franchise Model of KFC

KFC have a significant position in the fast food market. They present more than 145 nations, and they have an extensive network of around 29,000 outlets, making them the third largest global fast food chain in the international domain. Like other fast food companies, KFC implemented a Franchise model that facilitates the company to offer a diverse range of food and beverages to the customers.  Their franchise model enables them to license others to utilize their logo, operational method, brand name and so on.

An agreement is required to be signed when the franchisee agrees to strictly adhere to the conditions placed down by the parent branch. Franchisees all over the world make sure that the quality of food and beverages offered by the company is not compromised at any cost. This is the reason KFC has been able to uphold its reputation and image in different nations around the globe. Overall, Franchise partners are found to be the critical success factor of KFC. As they operate the restaurants, they can make or break the overall brand reputation and image. 

As a result, KFC makes sure that they give franchising licenses to only those businesses and their owners whom they trust, and they should abide by the rules and standards.  This makes KFC a unique candidate in the fast food market in the global marketplace and allows them to attract the positive attention of people from different cultural identifies. 

Success through Branding and Advertisement approach

KFC, in terms of marketing and advertisement, has also acquired a certain height as it has enabled it to elevate its market presence via its main offering, including fried chicken. In current years, KFC has a prominent presence in different “Social Media” platforms like Instagram, Facebook and Twitter, with which they are able to establish a decent scope for itself to develop a positive engagement with its customers besides allowing it to promote its services to the masses.  The marketing campaign that KFC rely upon often applies irrelevance and humour that reinforce their unique brand personality.

Likewise, their unique branding and advertisement approach increase their prowess to gain significant market position and competitive advantage, which has turned out to be a critical success factor of this company over the last couple of years. Since KFC has an international footprint, they are also given priority to the local marketing approaches. This has forced this fast food company to tailor its menu and marketing campaigns to align with local tastes and preferences.

On the other hand, embracing digital transformation helps KFC to boost their online presence, and by doing so, they have been able to optimize its mobile application making it easier for customers to navigate their menu items and order items according to their own convenience.

In recent years, KFC launched various successful marketing campaigns that resonated with consumers, and such campaigns sometimes featured a blend of nostalgic as well as modern appeal that inherited the iconic image of its founder, Colonel Sanders, besides introducing relevant themes and senses of humor. This is found to be the driving force that allowed KFC to improve their global presence over the years and help them to establish a strong presence in the global realm.

Global presence of KFC

KFC’s globalization strategy has been optimized and improved over the years, enabling the establishment of a strong brand identity as well as reaching new consumers in different markets. The founder of this company, Colonel Sander’s image, is recognized by the masses, and the brand itself is identical to finger-like good fried chicken. By doing so, KFC has been able to establish a higher brand identity that acts as a catalyst for this company to acquire remarkable standards or heights in different marketplaces around the globe.   Their business expansion strategy is propelled by an emerging marketing approach that provides higher growth potential in territories where customer culture and preferences towards fast food and beverage are different from America.

As of now, KFC has around 29,000 restaurants in about  150 nations and territories in the global marketplace. Prior to expanding its reach into new markets, KFC wisely tailored their marketing approach and menus to resonate with local preferences.

For instance, for expanding into developing nations like India, the company has introduced vegetarian options besides using digital marketing platforms to comprehend the cultural needs and preferences, which has elevated their competency to ease the process of expansion in the Indian subcontinent.

 This fast food company also comprehend the significance of continuous expansion that helps them to reach new territory.  In the financial year 2024, KFC is about to extend its reach to the 150th country, and the strategic approach that they are applying for expanding its reach into different nations in the international domain makes it one of the leading players in the international fast food industry.  

FAQ

1. What is the secret to KFC’s famous fried chicken recipe?

KFC’s secret recipe is closely guarded and consists of 11 herbs and spices. The exact ingredients are unknown, but they contribute to the unique flavour and texture of the chicken.

2. How did Colonel Sanders become the face of KFC?

Colonel Harland Sanders, the founder of KFC, became a recognizable figure through his distinctive appearance and personality. His image and signature white suit are still used in KFC advertisements today.

3. What is the significance of the number 11 in KFC’s recipe?                                     

The number 11 holds no special significance beyond being a unique and memorable number associated with the secret recipe.

4. How did KFC expand its menu beyond fried chicken?

KFC has diversified its menu to include items like sandwiches, wraps, salads, and desserts to cater to a wider range of customer preferences.

5. What is the role of the franchise model in KFC’s success?

The franchise model has been instrumental in KFC’s global expansion. By franchising its restaurants, KFC can reach a wider audience without incurring significant capital costs.

6. How does KFC adapt its menu to different cultures?

KFC customizes its menu to suit local tastes and preferences. For example, in India, KFC offers vegetarian options like rice bowls and vegetable strips.

7. What is the importance of digital transformation for KFC?

Digital transformation has allowed KFC to enhance its online presence, optimize its mobile app, and engage with customers through social media.

8. How has KFC used marketing and advertising to maintain its brand identity?

KFC has employed creative marketing campaigns, including humour, nostalgia, and iconic slogans, to reinforce its brand identity and connect with consumers.

9. What is KFC’s global presence and expansion strategy?

KFC operates in over 150 countries and territories worldwide. The company’s expansion strategy involves tailoring its menu and marketing approach to local preferences while maintaining its core brand identity.

10. What are some of the challenges KFC has faced in its global expansion?

Challenges faced by KFC include adapting to different cultural tastes and preferences, navigating regulatory environments, and ensuring consistent quality and service across its global network.

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Tuesday, Dec 3, 2024